No favourite pattern and color avaiable ?

 our carpet design team will achieve the best result for you

Production Procedure

 
ITEM
CONTENT
TIME
(working day)
1
Enquiry & Quotation

-Every query will be replied within 24 hours
-Quotation will enclose the unit price and all necessary data

1-3
2
Design Confirmation

-After design confirmed, production proceeds.
-From query, design, revision to confirmation, it takes about 7 days
2-5
3
Color and Sample

-Color wool and Carpet sample will be sent as required
-It takes about 5 to 7 days
5-7
4
Manufacturing

-Production process takes 14 to 28 days
-Strict quality controls
- Compliance with international safety standard
14-28
5
Delivery

-Final porduct will be well packed and deliveried to assigned address
- We ship to worldwide
-Delivery time varies on the different countries and regions

China/H.K./Macau
2-7days
Asia
7-14days
Europe/U.S.A/Canada/Australia......all other country
14-28days
6
Customer Service

-From Design, manufacture to delivery
-The whole process take about 1 months
-Feedback for satisfaction will be conducted
-Follow up action will be taken for any problem

  

1.Enquiry and Quotation

Welcome to any enquiry.

The deisgn team will make the idea to real and achieve the best capart result for you.

Quotation includes all necessary details(e.g.unit price, carpet drawing, size, color, thickness, cutting methid..etc)

Every query will be replied in 24 hours.

2.Design Confirmation

Detailed quotation with carpet drawing provided for reference and confirmation

With size, color, pattern, cutting, thickness. clear and easy to understand.

Once design is confirmed, production prcesses will be proceeded.

3.Color and Sample

Pom box with color chart will be provided for color selection.

Color sample and carpet sample will be provided as required.

Wool color could be dyed according to CMYK and Pantone index.

Carpet sample could also be provided for final result reference.

4.Production

Production Process takes 14 to 28 days.

Strict quality control on the production and final product.

Compliance with international safety standards guaranteed.

5.Packaging and Delivery

Final product will be well packed and delivered.

Tracking code will be provided for every delivery.

China, Hong Kong, Macau will be sent by SF Express.

All other countries will be shipped by HongKong Post Express.

Other Shipping methods could be used as required.

6.Customer Service

Your satisfaction is our top priority.

Feedback survey will be conducted for every carpet.

Follow-up action will be taken immidately for any query.

quotation design confirmation sample production delivery customer service

Online Purchase

Online
Enquiry